Articles

 Adding an IP or port to a whitelist

By default, we only open the ports we need in order for all of our server software to function...

 Custom error pages

Error pages are determined by the HTTP   You can add custom error pages by logging into cPanel...

 DNS Changes

With a recent upgrade to our control panel, users can now modify their DNS zones from within...

 Do you have a manual for the control panel?

You can view the CPanel documentation at the official website:...

 Enabling SpamExperts through cPanel

SpamExperts is an enterprise level email filtering solution that is included for free with all...

 How can I change my domain and/or user name?

We allow you to change your primary domain or your accounts username. All you'd need to do is...

 How can I monitor what my MySQL server is doing?

A handy little Linux application called mytop fits this just perfectly. This is a near-time...

 How do I backup MySQL in Linux?

1. Copying from the mysql directoryBy default, MySQL databases on servers that use Linux are...

 How do I backup my site?

Login to your Control Panel, and click on the "Backups" icon. From here, you're going to want to...

 How do I generate a CSR / certificate signing request?

You can easily generate a CSR (Certificate Signing Request) for an SSL certificate through the...

 How do I upload my website?

You can upload your site using any FTP program.  The FTP server is ftp.yourdomain.com and the...

 How to install Mysql

How to install Mysql Via RPM : Please check the following link and get RPM...

 How to reset a mySQL password?

If you have lost your root user password for MySQL, you can reset it with the following...

 How to view website statistics in cPanel using AWStats

When you have a website online, you may want to check on how many people are coming to your...

 I didn't backup my site. Now what?

Don't worry! We make daily backups. Open a support ticket ASAP and we'll get your site restored...

 I uploaded my page but it's not working!

Make sure that you are uploading to the public_html or www folder.  Only the files placed...

 Incorrect diskspace and information in cPanel

Your cPanel keeps disk space usage for your entire account, email accounts, databases, and other...

 Is Softaculous offered?

Yes, we offer Softaculous. Softaculous is a robust, software / script installing program which...

 Is there a CPU limit?

Each shared hosting account is permitted to use up to 1 CPU. An account cannot use an entire CPU...

 Securing MySQL

Due to differing needs and requirements this is difficult to answer except on a case by case...

 What Is the MySQL Hostname?

When configuring scripts/software locally, the MySQL hostname will be: localhost   If you are...

 What do my cPanel stats mean?

Within cPanel, there are numerous statistics listed on the left of the screen.   Main Domain...

 What is "Park Wrapper Error"?

When trying to add a domain you may receive an error such as: Error from park wrapper:...

 What is an addon domain?

The addon domain option within cPanel allows you to host multiple websites and domains under a...

 What is cPanel?

.cPanel, also referred to as your control panel, is the website management program that we...

 What is my root password for MySQL?

If the server was auto provisioned with MySQL then the root password is the same as the server...

 What is phpMyAdmin?

phpMyAdmin is a free software tool written in PHP intended to handle the administration of MySQL...

 What is the FTP Server?

The FTP server is ftp.yourdomain.com and the login/password are the same as those you use to...

 What is the best online resource for information about MySQL?

The MySQL website has a complete reference manual with search capabilities available on their...

 Where can I login to my control panel?

You can login to your control panel by visiting http://www.yourdomain.com/cpanel or...

 Where is phpMyAdmin?

You can access PHPMyAdmin by selecting the "phpmyadmin" option under the "Databases" option...

 cPanel Tutorials

cPanel has included video tutorials for every option under the control panel. To access these...